Objective

To obtain a challenging career with the potential for continued growth

Qualifications

Diversified office experience		Switchboard	Multi-tasker
Accounts Receivable		Journal Entries	Customer Service
Cash Reconciliation		Bank Deposits	Medical Terminology
Department Liaison		Supervisory Experience	Scheduling
Trained and Evaluated Personnel		Inventory Management	Requisitioning
Effective Trainer and Teacher	Familiar with all office equipment and procedures

Known among my peers and employers for my organizational skills and ability to handle multiple projects

Professional Experience

Per-Se Technologies/Atlantic Medical Imaging – Mount Laurel, NJ

10/1999 to 05/28/2010

Accounts Receivable Representative/Customer Service/Data Entry/Payment Poster

· Directly responsible for follow-up on unpaid claims for Horizon BC/BS, CIGNA, Aetna, and Medicare.

· Provide a full suite of account receivable specialist duties.

· Furnish detail articulate answers to customer inquiries.

· Identified underpayments and incorrect denials, prepared appeals to insure correct payment was received and applied appropriately

· Directly responsible for authorization follow-up, and communication with front desk staff and insurance carriers to insure all procedures are properly authorized.

· Understand Explanation of Benefit statements to bill patients, appeal claims that denied incorrectly

· Update claims with additional information regarding secondary coverage

· Skilled in utilizing insurance company websites to check benefit coverage for patients and claim status

Dr E Bruce Myers – Cherry Hill, NJ

03/1998 to 10/1999

Office Manager/Receptionist

· Appointment Setter

· Telephoned insurance companies and patients

· Assisted with surgeries

· Sterilized equipment

· Developed x-rays

· Balanced books to match computer

· Copied, faxed, obtained referrals and pre-certifications

Mt Holly Center – Mt Holly, NJ

Certified Nurse’s Aide

· Responsible for the daily care of elderly residents, i.e. bathe, feed

· Record keeper of daily care

1997 to 1998

Koen Book Distributor -Moorestown

Picker

· Responsible for picking books and placing them in totes to be checked and packed

1996 to 1997