Summary

Dispatch/Warehouse Supervisor with extensive professional management experience in an organized, detail oriented manner. Expert in facility planning, shipping, receiving and inventory control. Proficient with several software packages. Team player with sound work ethics, capable of performing assigned tasks with little supervision. Well developed communication and assessment skills. Communicating effectively with peers and all levels of management.

Professional Experience

Nfi industries inc., Lawnside, NJ 2008-2010

Driver Manager/Dispatcher

Responsible for overnight driver operations averaging 50-75 drivers. Ensured necessary load operations and customer delivery and pickups were made. Moved drivers and equipment as required. Ensured drivers and customers were up to date on status of equipment and personnel. Contact customers to assist in future requests. See that drivers were maintaining Dot logs, inspections and records.

A.M. Brida Transportation, Glassboro, NJ 2007

Dispatch Operations

Responsibilities included customer service, driver dispatch, load requirements and Preventative Maintenance reports. Company delivery area spans coast to coast and customers’ construction and heavy equipment was delivered by appropriately required truck. Rate charge calculations were based on requirements to complete the delivery on time and the specific equipment needed.

Pollock Transport, Philadelphia, PA 2005-2006

Dispatch Operations

Prepared and directed daily schedule of company drivers. Coordinated pick ups and deliveries for customers and third party carriers. Coverage area was the New York to Washington D.C. courtier. As part of the Operation’s Team constant vigilance was required on cross-dock and storage freight. Checked all incoming and outgoing paperwork. Kept customer apprised of rates, space availability and equipment. Maintained driver’s DOT logs and records.

Del Val Messenger, Essington, PA 2004-2005

Night Dispatch Supervisor

Balanced customers’ needs and requirements to available personnel and equipment to perform same-day and overnight deliveries in a 500 mile radius, ranging from small packages to truckloads. Update Del Val’s computerized tracking system. Oversaw secure storage facility. Ensured compliance with TSA, ICC and state requirements.

Ready Pac Produce, Florence, NJ 2000-2003

Warehouse Supervisor

Coordinated picking, packing, loading and unloading for a 125,000-squre-foot production and warehouse facility. Confirmed that the product was produced and shipped to the customer. Verified incoming and cross dock items. Advised production on any shortages in outgoing orders. Insured that trucks were loaded in a timely manner and were received by the customer in full and on time. Supervised a workforce of fifteen people in the warehouse. Worked with both manual and computerized systems. Safety and training were also part of the overall duties.

thorns america, inc., Westampton, NJ 1998-1999

Fleet Manager

Directly responsible for the management of a twenty-four truck fleet. Contracted carriers and warehouse operation. Contracted and contracted with temporary agencies and trucking companies for services. Determined most efficient and economical routes; planned and coordinated route assignments for delivery to over three hundred stores along the Northeast Corridor. Scheduled and supervised repair and maintenance services. Investigated shipper and consignee complaints regarding lost or damaged merchandise to determine responsibility. Corresponded as necessary with customers to affect settlement resolution and promote customer relations.

lama enterprises, inc., Cinnaminson, NJ 1995-1998

Dispatcher

Located and secured merchandise for shipment. Directed scheduling of deliveries and pickups from Maine to Florida. Scheduled shipments to ensure compliance with interstate traffic laws, regulations and company policies. Notified customers of scheduled pickup or delivery time. Prepared and kept dispatch and vehicle operations logs and reports.

Dependable Distribution Services, Pennsauken, NJ 1987-1995

Warehouse Manager

Directed and coordinated the documentation of routing of outgoing freight. Verified and reshipped incoming freight. Responsible of the handling and distribution of merchandise, ensuring its safety and maintenance. Studied shipping and receiving notices for movement of materials and reports of equipment. Prepared work orders for repairs and maintenance as well as requisitions for replacement equipment. Interviewed, hired, trained and supervised warehouse personnel. Directed operations and supervised activities of four terminals. Established operational procedures for verification and record keeping of inventory for incoming and outgoing shipments. Verified clerical computations and physical count. Adjusted errors in computations or investigated and reported reason for discrepancies.

Other Related Experience

United States Marine Corps, Sergeant

Education

B.A., History, Villanova University, Villanova, PA, 96 credits