Ann Howard
Summary of Qualifications
Highly conscientious and self-motivated Administrative
Assistant with a proven record of accomplishments in customer service, inside
sales, and general office operations. Extremely detail oriented in handling
sensitive and confidential information.
Professional Experience
Professional
Service Group, Westampton, NJ
Chairperson of Alumni
Committee, Member Executive Committee 8/2010-present
- Helping professionals by recommending job leads and
mentoring networking strategies
- Providing guidance with resume writing, job search
techniques, and interviewing skills
- Disseminating job fair information in Southern New Jersey
and Philadelphia area
- Instrumental in several members successful job placements
Uhlmann Packaging
Systems, Towaco, NJ
Administrative Assistant & Inside Sales 1/2000-3/2010
- Provided project management assistance for projects
ranging between $1M and $10M
- Maintained office coordination with German headquarters
utilizing my bilingual skills
- Continuously accepted responsibility and ownership for all
business requirements
- Demonstrated superior customer service by meeting or
exceeding customer requests
·
Issued sales orders and invoices
and followed up on timely payments
- Documented and tracked project cost and invoices in Excel
- Showed good business judgment by
knowing how to prioritize daily work load
- Updated and organized departmental records
- Bilingual: English/German
- Software knowledge: SAP, Microsoft Word, Excel, and
Outlook
Winkler USA, Rockaway, NJ
Customer Service & Inside Sales Representative 8/1996-1/2000
- Worked closely with customers to support their request for
machine parts
- Purchased machine parts from German vendors
- Prepared requests for proposal through to final invoicing
- Software knowledge: Microsoft Word and Excel
Education
BS 2001, Business
Administration, Caldwell College, Caldwell, NJ